Privacy Policy

According to article 13 and 14 of Regulation (EU) 2016/679

Before proceeding with the processing of your data, we submit the Privacy Policy provided by OSAIcnc S.r.l. (from now on “The Company”), needed for your personal data protection, according to the relevant legislation.

Useful contacts

OSAIcnc S.r.l. is the Company that process your data and further to the regulation, is considered as Controller of Personal data Processing. In this capacity the Company is responsible to ensure the application of organizational and technical measures necessary and adequate for the protection of your data.

The Company Headquarter is in Via Jervis, 11 — 10015 Ivrea (TO) – Italia.

Further information regarding your rights can be found in the dedicated section “your rights”.

Processing Information

We specify that all personal data provide by you, will be processed in compliance with current privacy regulations;therefore the Company will treat them according to principles of correctness, lawfulness, transparency, in respect to the purposes indicated below, collecting them to the extent necessary and accurate for treatment, using them only as personal for the purposes authorized and trained and in order to guarantee you the necessary confidentiality of the information provided.

In particular, the Company may use your data for:

  1. comply with legal provisions in civil law and tax legislation, as well as rules, codes or procedures approved by Authorities and other competent institutions (eg: tax and tax assessments, anti-money laundering)
  2. allow technical and economic regulatory management of the contractual relationship;
  3. assert or defend a right in front of the judicial authorities, as well as in administrative or arbitration and conciliation procedures in cases provided by law, by Union legislation European, by regulations.

The processing of the above data is necessary for the execution of the contract, therefore its refusal will avoid any establishment of the relationship.

Furthermore the Company, only with your free, specific, informed and unequivocal consent, can  use your data for marketing purposes (i.e. promotional, commercial and advertising activities). In particular: sending material and advertising related to products and / or services offered by the Company.

Retention period of your data

The Company will retain your personal data until the conclusion of the contract and thereafter for the period of 10 years (after this term the rights arising from the contract will be prescribed).

Access and data migration

The Company, without the request of your consent, can communicate your personal data to:

  • Companies of the Group;
  • third parties (i.e. credit institutions, professional firms, consultants, etc.) carrying out activities in outsourcing on behalf of the owner, in their qualities as external managers of the treatment;
  • Judicial authorities, Insurance company for the provision of insurance services, as well as those subjects to whom the communication is mandatory by law. The abovementioned subjects will treat the data in their quality of autonomous data controllers.

Your rights

According to the processed Data the Company guarantees the possibility of:

  • obtain confirmation of the existence or lack of your personal data and their copy in intelligible form;
  • obtain the updating, correction or integration of your data;
  • request the deletion of your data, within the terms permitted by law, or request to be anonymised;
  • reject, in whole or in part, for legitimate reasons, the processing of your personal data;
  • limit the processing, in case of violation, request for rectification or opposition;
  • Request the portability of electronically processed data, provided on the basis of consent or contract;
  • withdraw the consent to your data processing, if required.

We inform you that the Company undertakes to respond to your requests within one month, except in case of particular complexity, when it may take up to 3 months. In any case, the Company will explain the reason of the delay of more than one month from your request.

The outcome of your request will be provided in written or in electronic format. In case you request the correction, the cancellation and the limitation of the treatment, the Company undertakes to communicate the results of your requests to each of the recipients of your data, unless it is proved to be impossible or involves a disproportionate effort.

We remind you that the withdrawal of consent does not affect the lawfulness of the treatment accomplished before.

The Company specifies that a possible contribution may be requested if your applications are manifestly unfounded, excessive or repetitive, in this regard the Company shall track your requests for intervention.


Contact us

Contact our customer service Monday to Friday from 8:00 AM to 6:00 PM